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General Manager Position




Apply in person at 319 West Third St., Malvern, AR or send confidential resume along with salary requirements to Attn:  Keith Daniell, P.O. Box 722, Malvern, AR 72104 or mkdaniell@hotmail.com




Under minimal direction, the General Manager manages District operations to Provide customers with a safe and reliable water supply; provides professional and technical staff support, and assistance to the Board.  Performs additional duties as required.



This position reports directly to the Board of Directors. Scope of work is highly complex in nature with management responsibility over all units of the water District. Works from general directives or broadly defined missions of the organization as a whole.



Duties may include, but are not necessarily limited to:


  • Plans, directs and coordinates services, activities and operations of all facilities, equipment and projects;
  • Manages the selection, training, and supervision of entire staff;
  • Prepares, evaluates, and implements District budget; develops short and long term financial strategies;
  • Provides advice to the Board; works with Board in developing District priorities;
  • Implements Board policies and directives and communicates them to the public;
  • Serves as the principal spokesperson for the District; represents District at public and professional functions; oversees public information;
  • Monitors District infrastructure and rehabilitation; ensures District records are maintained;
  • Secures water supply contracts; serves as principal purchasing agent;
  • Manages contractors and consultants ensuring District standards, policies, and directives are maintained.




Training and Experience:

Must possess a Class IV Water Treatment & Class IV Water Distribution license and a minimum of Class III Wastewater Treatment license.  Ten years of experience in a water district or similar agency. A minimum of five years must be in supervision.


Knowledge of:

  • Day-to-day maintenance, operations, structure, and function of water treatment and distribution systems
  • Budget development, analysis, and financial strategies
  • Long-range planning
  • Regulatory and legal requirements of a water district
  • Interrelationship between water and land use decisions
  • Technology related to water resource and business management
  • Mathematics, science, and chemistry


Ability to:

  • Communicate and interact effectively both with diverse individuals and with large groups of people with conflicting interests
  • Plan, organize, schedule, and coordinate activities and set priorities under changing conditions
  • Establish and maintain effective, pleasant and cooperative working relationships with Board members, employees, officials and the general public
  • Supervise, motivate, inspect and evaluate the work of employees and outside contractors


Skills In:

  • Thinking through complex issues and recommending sound alternatives and solutions
  • Water resource and conservation management
  • Negotiating complicated contracts
  • Principles and practices of business management
  • Verbal and written communication
  • Multitasking